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Manchester, United Kingdom The Rank Group Full timeCompany Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place...
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Food & Beverage Team Leader - Didsbury
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Food and Beverage Team Leader
2 months ago
About the Role
Grosvenor Casinos is seeking a highly motivated and experienced Food and Beverage Team Leader to join our team at the Didsbury venue. As a key member of our hospitality team, you will be responsible for leading the Food and Beverage team to deliver exceptional customer service and drive sales growth.
Key Responsibilities
- Lead the Food and Beverage team to achieve sales targets and provide exceptional customer service.
- Develop and implement effective strategies to drive sales growth and improve customer satisfaction.
- Manage and maintain high standards of food quality, presentation, and service.
- Ensure compliance with health and safety regulations, food safety standards, and company policies.
- Collaborate with the Food and Beverage Manager to develop and implement menus, promotions, and marketing initiatives.
- Monitor and control costs, including labor, inventory, and supplies.
- Provide coaching, training, and development opportunities to team members to enhance their skills and knowledge.
- Conduct regular team meetings and performance reviews to ensure team members are aware of their responsibilities and goals.
- Act as a role model and promote a positive and inclusive team culture.
Requirements
- Proven experience in a similar role, preferably in the hospitality or food service industry.
- Excellent leadership and communication skills, with the ability to motivate and inspire team members.
- Strong business acumen, with the ability to analyze sales data and make informed decisions.
- Knowledge of food safety regulations and health and safety standards.
- Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
- Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career advancement and professional development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.