Parts Advisor
5 days ago
Job Summary:
Pembrook Resourcing is seeking a skilled Parts Advisor to join their team. As a key member of the aftersales department, you will play a vital role in providing exceptional service to colleagues and customers alike.
Key Responsibilities:
- Source and procure vehicle parts for customers and workshop vehicles, ensuring timely delivery and high-quality service.
- Identify customer requirements and develop solutions to meet their needs, building strong relationships with customers and colleagues.
- Collaborate with the team to achieve sales targets and improve customer satisfaction.
- Provide expert advice on vehicle parts and maintenance, ensuring customers receive the best possible service.
- Stay up-to-date with industry developments and manufacturer training to maintain a high level of technical knowledge.
Requirements:
- Previous experience in the motor trade, preferably in a parts advisor or aftersales role.
- Excellent communication and interpersonal skills, with a positive attitude and ability to work as part of a team.
- IT literacy and familiarity with industry software.
- Main Dealer experience is highly desirable.
What We Offer:
- A competitive salary and company pension.
- Manufacturer training and development opportunities.
- A dynamic and supportive work environment.
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