Claims Management Professional
1 month ago
About the Role:
We're seeking an experienced Loss Adjuster to manage a range of Property claims effectively, providing service delivery within clients SLAs. Your portfolio of claims will include Domestic, Heritage, High Net Worth, Places of Worship, Property Owners, and Small/Medium size business in various regions.
Our team is developing new claims software, which launches at the end of 2024, allowing you to work with the latest technology and equipment, giving you instant access to claims information when needed.
You'll be joining a dedicated team of adjusters with extensive collective experience dealing with claims within these sectors, many being named approved adjusters for several specialist insurers.
Responsibilities:
- Investigate and manage property claims, ensuring exceptional technical quality throughout the lifecycle of each claim
- Prepare reports detailing policy analysis, quantum, and future actions
- Coordinate with claim-related experts as necessary
- Communicate regularly with interested parties, calculate and approve interim payments, and prepare reports
- Calculate and agree settlement of claims, and prepare final reports
- Nurture working relationships with existing clients and exceed their expectations
Qualifications and Skills:
- ACILA qualification or working towards
- Customer focus with a track record of delivering outstanding service within the Loss Adjusting sector
- Ability to work independently and take ownership of your caseload
- Excellent organizational, communication, and problem-solving skills
- Positive attitude and proactive approach to solving problems
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