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Sales Associate

2 months ago

London, Greater London, United Kingdom Calzedonia UK Ltd Full time
Job Title: Sales Associate - Fashion Retail

Calzedonia UK Ltd is seeking a highly motivated and customer-focused Sales Associate to join our team in London.

Job Summary:

We are looking for a Sales Associate who is passionate about fashion and has excellent communication skills to provide exceptional customer service and drive sales in our store.

Key Responsibilities:
  • Deliver outstanding customer service to all customers, ensuring a positive shopping experience.
  • Establish strong relationships with customers, understanding their needs and preferences.
  • Introduce add-ons, promotions, and upcoming events to enhance the customer experience.
  • Assist customers in fitting rooms, providing measuring and fitting services when requested.
  • Prioritize customer needs while performing any task within the store.
  • Operate cash registers with accuracy, ensuring a professional service and clear explanation of offers and discounts.
  • Report any transaction discrepancies to the Store Manager.
  • Adhere to cash handling rules and regulations.
  • Maintain the cleanliness of the store in compliance with Health & Safety regulations.
  • Ensure merchandise is displayed correctly according to company guidelines.
  • Stay vigilant about store security and report any suspicious behavior to the appropriate personnel.
  • Assist in any area of the store as requested by the Store Manager, including stockroom duties.
  • Perform additional duties as needed to support the smooth running of the business.
Requirements:
  • Passion for Fashion: A deep enthusiasm for the fashion industry.
  • Brand Enthusiasm: Demonstrates excitement for Calzedonia brands, products, and quality.
  • Sales & Customer Service Experience: Proven experience in sales and customer service environments.
  • Approachable: Comfortable and confident in engaging with a diverse range of customers.
  • Adaptable & Confident Seller: Willing to take on new challenges and adapt to different selling situations.
  • Professional Image: Consistently presents a polished and professional appearance.
  • Interpersonal & Time Management Skills: Excellent communication and time management abilities.
What We Offer:
  • Monthly Bonus: Earn a monthly bonus based on store performance.
  • Monthly Travel Scheme: Available after six months of employment within the company.
  • Staff Discount: Enjoy discounts on all Calzedonia UK brands and worldwide.
  • Generous Uniform Allowance: Receive a uniform allowance per brand.
  • 28 Days Paid Holidays
  • Extensive Training: Comprehensive training on product knowledge and customer service.
  • Career Progression and Personal Development: Opportunities for growth and development within the company.
  • Referral Scheme: Benefit from our employee referral program.
  • Birthday Off (Paid): Enjoy your birthday off with full pay as a special benefit.