Customer Service Representative

2 weeks ago


Queensferry, Edinburgh, United Kingdom Asda Stores Ltd Full time

About the Role

We are seeking a Customer Service Representative to join our team on a part-time basis. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and providing excellent customer service.

Job Description

As a Customer Service Representative, you will be responsible for delivering exceptional customer service, ensuring that customers have a positive shopping experience, and supporting the sales team to achieve targets.

Key Responsibilities

  • Provide outstanding customer service, responding to customer queries and resolving issues efficiently
  • Work collaboratively with the sales team to drive sales growth and achieve business objectives
  • Maintain a high level of product knowledge to provide accurate information to customers
  • Contribute to a positive store environment, adhering to company standards and policies

Requirements

To be successful in this role, you will need:

  • A natural enthusiasm for delivering exceptional customer service
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Basic mathematical skills to handle cash and process transactions accurately

What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary of £9.45 per hour, increasing to £10.35 after 12 months
  • 20% discount on Asda products, plus additional discounts on other retailers
  • A range of employee benefits, including pension scheme and life assurance
  • Ongoing training and development opportunities to enhance your skills and career prospects

About Us

Asda Stores Ltd is one of the UK's leading retailers, offering a wide range of products and services to millions of customers across the country. We are committed to providing excellent customer service and driving sales growth through innovative retail practices.



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