Customer Service Representative
2 weeks ago
About the Role
We are seeking a Customer Service Representative to join our team on a part-time basis. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and providing excellent customer service.
Job Description
As a Customer Service Representative, you will be responsible for delivering exceptional customer service, ensuring that customers have a positive shopping experience, and supporting the sales team to achieve targets.
Key Responsibilities
- Provide outstanding customer service, responding to customer queries and resolving issues efficiently
- Work collaboratively with the sales team to drive sales growth and achieve business objectives
- Maintain a high level of product knowledge to provide accurate information to customers
- Contribute to a positive store environment, adhering to company standards and policies
Requirements
To be successful in this role, you will need:
- A natural enthusiasm for delivering exceptional customer service
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Basic mathematical skills to handle cash and process transactions accurately
What We Offer
In return for your hard work and dedication, we offer:
- A competitive salary of £9.45 per hour, increasing to £10.35 after 12 months
- 20% discount on Asda products, plus additional discounts on other retailers
- A range of employee benefits, including pension scheme and life assurance
- Ongoing training and development opportunities to enhance your skills and career prospects
About Us
Asda Stores Ltd is one of the UK's leading retailers, offering a wide range of products and services to millions of customers across the country. We are committed to providing excellent customer service and driving sales growth through innovative retail practices.
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