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English and Mandarin Lettings Specialist

3 weeks ago

London, Greater London, United Kingdom Dove & Hawk Full time

Dove & Hawk is seeking a skilled English and Mandarin Lettings Specialist to join their Lettings/Property Management team.

The successful candidate will be responsible for managing tenant communications and relationships in both English and Mandarin, ensuring seamless portfolio management.

Key Responsibilities:

  • Manage tenant communications and relationships in both English and Mandarin.
  • Coordinate property maintenance and repair requests.
  • Schedule and oversee contractor visits and property inspections.
  • Process and track rental-related documentation.
  • Assist property managers in maintaining efficient portfolio operations.
  • Resolve tenant inquiries and issues promptly and professionally.
  • Support the Lettings and Property Management team as needed.

Requirements:

  • Native or near-native fluency in English and Mandarin.
  • Previous experience in the property sector.
  • An understanding of industry compliance.
  • Strong communication skills in both English and Mandarin.
  • Exceptional organisational and communication skills.
  • Proficiency in digital communication tools.
  • Strong problem-solving and interpersonal abilities.
  • Flexibility within your working day.

Salary and Benefits:

  • A salary of £26,000-£32,000 per annum.
  • Extra annual leave days gained by working Saturdays.
  • Professional development opportunities.
  • A dynamic work environment.
  • Career growth potential and possibilities within the company.