COO - Operational Excellence Lead

4 days ago


Old Windsor, United Kingdom CUMBERLAND LODGE Full time
Job Description:
Cumberland Lodge is seeking a highly skilled and experienced Chief Operating Officer (COO) to lead our operational excellence efforts. As a COO, you will play a critical role in supporting the CEO in enhancing and delivering the strategy, managing risk, and ensuring sustainability and competitiveness.

About Us:
Cumberland Lodge is a unique institution with a fascinating history, a beautiful location, and a critical mission: to grow the next generation of ethical youth leaders. Our charity and social enterprise deliver educational programmes and run a thriving commercial conference business in a former royal residence in Windsor Great Park.

Main Responsibilities:
- Support the CEO in strategy development and ensure its delivery
- Provide strategic financial oversight, preparing budgets and periodic forecasts, and monitoring KPIs
- Oversee income-generating activities, working with the team to ensure performance
- Provide insightful reporting to the trustees on financial/non-financial performance and risk
- Operate an efficient, sustainable, and ethical organisation, monitoring suppliers and supply chain for value, risk, ethics, and independence
- Oversee recruitment, development, training, and retention of staff, including appraisal, pay review, and volunteer management

Key Skills and Qualifications:
- ACA qualified, commercially minded accountant with experience in leading finance operations
- Ability to support the CEO in strategy development and translate it into a workable plan
- Highly organised, adaptable, and effective manager, able to manage a complex workload and play a hands-on role as required
- Excellent communicator, able to vary tone and style for different audiences and produce clear reports
- Track record of building effective relationships across institutions

Terms of Appointment:
This role requires some evening and weekend working and overnight residency due to the residential and 24/7 nature of the organisation. You will need access to a vehicle, as Cumberland Lodge is located remotely in Windsor Great Park without easy access by public transport.

Salary: £80,000-£100,000 per annum depending on experience

Benefits:
- Contributory pension scheme
- Annualised hours contract
- Health insurance and death in service benefit after successful completion of a probation period
- 25 days of annual leave plus bank holidays
- Lunch provided


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