Guest Experience Leadership Role
15 hours ago
Holiday Inn Colchester is seeking a dedicated and experienced individual to join our team as a Guest Experience Leadership Role.
This is an exciting opportunity to lead the guest experience function and drive exceptional service delivery throughout the night.
Key Requirements
- Proven leadership experience in a hospitality environment.
- Excellent customer service skills and ability to work effectively under pressure.
- Ability to lead and motivate a team to deliver exceptional results.
- Strong communication and interpersonal skills.
- Flexibility to work varied shifts, including nights and weekends.
About Our Team
- We're a dynamic and supportive team who are passionate about delivering exceptional service to our guests.
- We offer a collaborative and inclusive work environment that encourages growth and development.
- Our team members are motivated by the opportunity to make a positive impact on our guests' experiences.
Salary and Benefits
- Competitive salary of £35,000 - £45,000 per annum.
- PREFERENTIAL RATES on weekend breaks and international travel.
- DISCOUNTS on shopping, restaurants, and events.
- FREE membership to the Leisure Club.
- Progression and room for growth, with opportunities in the UK and abroad.
- Mental Health Support with our 24/7 Employee Assistance Line.
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