Assistant Manager Lead

2 days ago


Poole, United Kingdom Hollywood Bowl Group Full time
About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at Hollywood Bowl Group.

The successful candidate will be responsible for leading a team of staff, ensuring excellent customer service, and contributing to the overall success of the centre.

As an Assistant Manager, you will have the opportunity to develop your leadership skills, work closely with the General Manager, and make a real impact on our business.

Key Responsibilities
  • Lead and motivate a team of staff to achieve exceptional customer service standards
  • Contribute to the development and implementation of centre goals and strategies
  • Work closely with the General Manager to deliver outstanding results
  • Maintain high standards of safety and hygiene in the centre
  • Provide coaching and mentoring to staff to improve their performance
Requirements
  • Management experience in the leisure or hospitality industry
  • Possess excellent communication and interpersonal skills
  • Ability to work under pressure and prioritize tasks effectively
  • Passion for delivering exceptional customer service
  • Desire to succeed and contribute to the growth of the company
Benefits
  • A competitive salary of £25,000 - £30,000 per annum, depending on experience
  • Ongoing training and development opportunities
  • 28 days' annual leave plus bank holidays
  • Access to our Employee Assistance Programme (EAP) and Mental Health First Aiders
  • Enhanced maternity, paternity, adoption, and shared parental leave benefits
  • Free games vouchers every month
  • 50% off food when working

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