Property Operations Specialist

4 weeks ago


Manchester, United Kingdom Praxis Group Full time
Job Overview:

We are seeking an experienced Property Manager to join our team at Praxis Group. The successful candidate will be responsible for managing a diverse portfolio of commercial assets, working closely with Asset Managers, Facilities Managers, and Operational Finance teams to maximize cash flow, ensure tenant satisfaction, and maintain properties in a "ready-to-sell" condition.

The ideal candidate will have a strong background in Property Management within Commercial Real Estate, particularly in managing Retail or Business Space. They will be able to demonstrate excellent interpersonal skills, a problem-solving mindset, and a collaborative approach to working with senior leadership, tenants, and stakeholders.

Key Responsibilities:

  • Manage a portfolio of assets, serving as the primary contact between Asset Managers, Facility/Centre Managers, and Operational Finance teams.
  • Ensure robust plans, including escalation strategies, are in place for charge collection, making recommendations to Asset Managers as needed.
  • Oversee day-to-day landlord and tenant issues, including general inquiries, statutory notices, and lease obligation enforcement.
  • Coordinate responses to tenant applications, identifying value-add opportunities and delivering positive tenant experiences.
  • Collaborate with Asset Managers to prepare periodic reports and support leasing activities, including property viewings and presentation.
  • Complete annual sustainability surveys, recommending property improvements and recording tenant ESG requirements.
  • Ensure accurate utility metering for common and demised areas, liaising with FM teams as necessary.
  • Maintain safe, clean, and secure environments through feedback and best practices with FM resources.
  • Address Health & Safety and compliance issues in coordination with FM staff.
  • Conduct property inspections, tenant meetings, and submit detailed reports.
  • Liaise with insurance brokers for claims and renewals, providing required documentation.
  • Work with the Property Administration team to ensure the property database remains up to date.
  • Manage rent collection, credit control processes, and debtor strategies in collaboration with Operational Finance and Asset Managers.
  • Prepare and oversee service charge budgets, ensuring supplier contracts are cost-effective and service charges are minimized.
  • Drive service charge reconciliations and manage invoice approvals in line with performance KPIs.
  • Support junior and Graduate Property Managers with their professional development.
What We Offer:

We offer a competitive salary of £55,000 - £65,000 per annum, depending on experience, plus 5% company pension contribution, PMI, healthcare cash plan, 25 days holiday per year, and 3x life assurance.

Must be happy to travel and work from Manchester/on-site with 1 day per week WFH.



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