Food and Beverage Service Team Member
4 weeks ago
Job Description
To deliver exceptional food and beverage service, adhering to the high standards of Château de Mercuès.
Key Responsibilities
- To provide a swift and professional service to hotel guests in the restaurants and lounges.
- To demonstrate a high standard of personal presentation, appropriately dressed in company uniform and adhering to the dress policy.
- To have a thorough up-to-date knowledge of the menus, including the components, presentation, and delivery of each individual dish.
- To clean and prepare service stations, stillroom, and work areas before and after service, following the pre and post-service checklists.
- To assist colleagues where possible, promoting excellent teamwork and exceeding customer expectations.
- To proactively communicate customer feedback and new ideas/suggestions for continuous improvement of customer service.
- To assist in the training and development of fellow team members through coaching and sharing of skills.
- To maintain a positive and flexible attitude to the working environment.
Requirements
- Immaculate personal presentation
- Flexible and reliable
Additional Information
- Full-time permanent contract, five days over seven
- Salary of £24,000 per annum
- Share of gratuities
- Meals on duty
- Onsite parking
- Generous employee discounts
- Uniform
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