Technical Support Engineer
3 weeks ago
TQR is seeking a highly skilled Technical Support Engineer (Automated Manufacturing) to join our team in Plymouth, UK. The successful candidate will be responsible for providing technical expertise and support to Production Technicians in resolving complex machine-related faults.
Key Responsibilities:
- Act as a process expert for specific equipment, guiding others and sharing knowledge.
- Mentor Production Technicians, fostering their development in fault diagnosis and technology utilisation.
- Utilise technology, including PCs, HMI screens, and MES, for effective fault diagnosis and equipment management.
- Identify and implement improvements to existing equipment, focusing on cost reductions, productivity, quality, and health & safety.
- Assist Project and Process Groups during the installation and start-up of new equipment, contributing to continuous improvement programmes.
- Lead small process improvement projects, coordinating relevant skills such as Toolroom, Quality, and Validation.
Essential Qualifications, Experience and Candidate Attributes Required:
- Minimum of an ONC or HNC in Electrical or Mechanical Engineering.
- Proven Engineering experience working within high-speed, automated/high-volume assembly/manufacturing environments.
- Strong engineering aptitude with the ability to fault find and resolve technical problems.
- Excellent communication skills, with a positive attitude and patience for liaising with staff at all levels.
Salary and Benefits:
- A competitive salary of £45,000-£55,000 per annum (inclusive of 32% shift premium for days and 48% shift premium for nights), depending on experience.
- Private Medical Insurance.
- Life assurance and critical illness cover.
- Matched contribution Pension scheme up to 10% of salary.
- Share save scheme matched up to £150 per month.
- Reward & recognition scheme linked to Health and Safety and Continuous Improvement.
- Employee Assistance Program, supporting physical, mental, and financial wellbeing.
- Flexible benefits including cycle to work scheme.
- Subsidised canteen.
- Free on-site car parking.
- 24 days holiday + 8 statutory Bank Holidays per year (rising to 25 days holiday + 8 days BH after 5 years of service).
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