Account Services Coordinator
4 weeks ago
About Our Client
Page Personnel Sales is proud to partner with a leading entity in the transport and distribution sector, boasting a staff count exceeding 4,000. This company is committed to delivering top-notch services across its vast network of clients, emphasizing efficiency, reliability, and quality.
Key Responsibilities:
* Conduct administrative duties of order processing, logistical provision support, driver logging, and freight forwarding.
* Uphold the company's brand image and values in all interactions.
* Ensure contractually agreed service standards are provided to individual customers and, where necessary, liaise with the operations and other functional areas.
* Understand and work within the policy standards of individual customers to ensure service provisions/requirements are fulfilled.
* Manage and maintain client accounts ensuring high levels of customer satisfaction.
* Adhere to company policies and procedures.
The Successful Applicant:
A successful Account Service Coordinator should have:
* A background in Customer Service within the Transport & Distribution industry.
* Proven skills in account management and customer service.
* Knowledge of CRM systems and practices.
What's on Offer:
* Life insurance.
* Retirement pension.
* Training and development opportunities.
* Onsite parking.
* Cycle-to-work program.
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