Logistics and Sales Coordinator

13 hours ago


Peterborough, Peterborough, United Kingdom CV-Library Full time
About the Job

We are seeking an experienced Export Support Specialist to join our international team.

The successful applicant will offer logistics and sales support to external colleagues and business customers from across Europe, specifically the Czech Republic, France, Sweden, Denmark, Germany, and Holland.

Job Responsibilities
  • Handle inbound calls; sales enquiries, order updates, service and logistic issues.
  • Manage email and web enquiries.
  • Produce and manage quotations.
  • Process sales orders.
  • Manage, investigate and resolve customer complaints and order queries.
  • Update and maintain internal CRM system.
  • Liaise with internal teams to ensure commitments are achieved.
  • General administration.
Requirements

To be considered for this role, you must have:

  • Excellent communication skills.
  • Language skills – Czech, French, Swedish, Danish, German or Dutch.
  • Previous experience in a customer service/support role.
  • Able to use initiative and take proactive action.
  • Strong team player who is happy to help out where needed.
What We Offer

We offer a competitive salary, negotiable depending on experience, and a range of benefits including 25 days holiday, plus bank holidays, shopping rewards, long service awards, and a generous healthcare scheme.

The working hours will be 8 hours a day, but can be flexible, i.e. 7am – 3.30pm, 7.30am – 4pm, 8am – 4.30pm, Monday to Friday.

On-site parking is also available.


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