Engineering Support Specialist
2 days ago
**Job Summary:**
We are seeking an experienced Engineering Support Specialist to provide technical support and guidance to customers and internal stakeholders. This is a great opportunity to join a dynamic and friendly company in King's Lynn and contribute to their continued success.
**Key Responsibilities:**
- Provide technical support and guidance to customers and internal stakeholders via phone, email, and face-to-face interactions
- Collaborate with cross-functional teams to improve product design and manufacturing processes
- Analyze customer feedback and market trends to inform service and parts offerings
- Develop and maintain technical documentation and guides to support customer service delivery
**Requirements:**
- 2+ years of experience in a similar role, preferably in the engineering or manufacturing industry
- Strong technical knowledge and understanding of engineering principles
- Excellent communication and interpersonal skills, with experience in stakeholder management
- Proficient in relevant software tools, such as CAD design and project management software
**Benefits:**
- Salary: £35,000 - £45,000 per annum, depending on experience
- 25 days' holiday plus bank holidays
- Pension scheme
- Free parking
**Company Overview:**
Our client is a reputable engineering company that values innovation and customer satisfaction. They employ around 90 staff at their site in King's Lynn and have a strong presence in the food production machinery market.
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