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Retail Store Manager

1 month ago

Belfast, United Kingdom https:jobs-redefined.cositemap Full time

We are seeking a highly skilled Retail Store Manager to join our Customer Service Team. This leadership role involves managing a team of co-workers and team leaders to provide an exceptional customer experience throughout the buying process.

Key Responsibilities:

  • Contribute to the development and implementation of customer relations' action plans.
  • Support a customer-focused culture and ensure an easy buying experience.
  • Build business competence by supporting co-workers in their development plans.
  • Implement global solutions and services to enhance checkout efficiency and safety.
  • Analyze customer-related and financial key performance indicators and address customer dissatisfaction and cost drivers.
  • Support business and functional improvements with customer insights.

Requirements:

  • Sound understanding of business and experience in a customer-focused, fast-paced retail environment.
  • Ability to communicate confidently and clearly in the local language(s) and English.
  • Experience in a management role within retail, taking responsibility for a large team.

We welcome candidates from diverse backgrounds to join our team, where we value uniqueness and recognize diverse talents.