Senior Manager- Engagement Terms/OCG

4 weeks ago

Belfast, United Kingdom Allen & Overy Full time
About the Role

We are seeking a highly skilled Senior Manager to join our Engagement Terms Team. As a key member of our team, you will play a critical role in providing strategic legal support to our partners and fee earners.

Key Responsibilities
  • Act as a point of escalation for the ETT paralegals and in-house lawyers, with a particular focus on systematising responses and processes to ensure consistency and efficiency in handling complex issues.
  • Engage in identification, assessment, and management of risks associated with engagement terms, leveraging systems to analyse data across all jurisdictions within the firm's global network.
  • Lead on the delivery and maintenance of a fully systemised processes for engagement terms review with the ETT.
  • Lead the integration of advanced delivery products to enhance the efficiency and accuracy of the engagement terms review process.
  • Lead on the delivery of an engagement terms repository working closely with finance and IT.
  • Collaborate with the Head of the ETT to raise risk awareness, designing and delivering training that highlights the importance of systems in managing engagement terms and mitigating risk.
  • Provide advice to the global firm (including in country risk teams) focusing on the creation and refinement of systematised communication protocols with relationship partners and clients.
  • Promote efficient and competent service delivery, championing the use of systems to foster an environment of continuous improvement within the ETT.
  • Collaboration with colleagues across the wider business acceptance team to ensure the engagement terms processes are factored into and addressed with the business acceptance life cycle.
  • Support the Head of ETT in working with the firm's Head of Risk Operations on engagement terms related escalations arising from client audits.
  • Provide support to the client audit and compliance team on ad-hoc queries on all aspects of risk management.
  • Advising and supporting the firm's In House Legal team on client engagement and relationship issues, including advising on liability positions and tolerance for risk.
  • Advise business teams and the firm's partners on client relationship and engagement terms, including drafting and fronting comms with relationship partners and directly with clients.
  • Support the Head of the ETT in team management issues including taking on line management responsibility.
Requirements
  • Strong organisational skills with the ability to plan ahead.
  • Excellent track record of systemising processes ideally within a business acceptance environment.
  • Excellent track record of working in a team and with senior management within a complex international organisation.
  • Strong commercial/business acumen with the ability to influence strategic thinking/direction through creative and pragmatic issue resolution with a focus on use of systems and processes.
  • A proven ability to work independently and proactively.
  • Excellent communication and interpersonal skills, with the ability to interface at all levels and particularly to win the respect of the partner community, building and developing strong relationships.
  • Collaborative team player with the ability to nurture and work in a fast paced, intellectually rigorous environment.
  • High-energy individual who enjoys both the operational and strategic sides of this role and shows great flexibility.
  • Resilient; able to understand that credibility has to be earned in this environment and may take time.
  • A person of sound judgment, able to establish a high level of credibility in the organisation and act as a trusted advisor to the firm's partners.
  • Ability to deal sensitively with difficult issues.

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