Outreach Worker

4 days ago


Basildon, Essex, United Kingdom Central Recruitment Services Ltd Full time
About the Role

This permanent position offers an excellent opportunity to make a real difference in the lives of individuals with varying support needs. As an Outreach Support Worker, you will be responsible for delivering high-quality support and guidance, empowering customers to achieve independence and improve their overall well-being.

Main Responsibilities
  • Develop and implement personalized support plans, addressing the unique needs of each customer.
  • Provide expert advice and guidance on tenancy matters, ensuring customers understand their rights and responsibilities.
  • Facilitate access to Welfare Benefits and grant schemes, ensuring customers receive the support they deserve.
  • Actively participate in the service's referral process, collaborating with other agencies to ensure seamless transitions.
  • Support customers at drop-in sessions, promoting engagement with additional support services addressing mental health, substance misuse, or other health issues.
  • Conduct regular reviews of customer support plans, adapting approaches as necessary to ensure optimal outcomes.
Requirements
  • Proven experience in supporting customers with mental health needs and a solid understanding of floating support principles.
  • Familiarity with housing support requirements and the benefits of a flexible, outcome-focused, and personalized support service.
  • Awareness of health and safety issues, safeguarding vulnerable adults and children policies, protocols, and best practices.
  • Up-to-date knowledge of welfare benefits and housing legislation.
  • Dedication to equality and diversity, with a genuine desire to empower people with support needs to connect with their community.
  • Comprehensive IT skills and proficiency in using packages like Office Outlook, Word, and Excel.
  • Essential: Full UK driving license and access to a personal vehicle.
  • A minimum of 12 months' experience in a front-line social care role within the last three years.

The estimated salary for this role is £32,000 per annum, based on experience.



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