Customer Experience Associate
1 week ago
At COMO Metropolitan London, we're seeking a dedicated and passionate individual to join our team as a Customer Experience Associate. As a key member of our inner-city property, you will be responsible for delivering exceptional service to our discerning guests.
About UsCOMO Hotels and Resorts is an award-winning, family-owned group of 18 hotels and resorts worldwide. Our properties are designed to provide holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place.
Key ResponsibilitiesWe estimate the salary for this position to be around £25,000 - £35,000 per annum, depending on experience. Your primary responsibilities will include:
- Providing personalized service to guests, ensuring their stay is comfortable and memorable;
- Working collaboratively with colleagues to maintain high standards of service delivery;
- Assisting with food and beverage operations, including serving guests in our restaurant and bars;
- Participating in ongoing training and development to enhance your skills and knowledge;
As a Customer Experience Associate, you will have the opportunity to work in a dynamic and fast-paced environment, developing your skills and contributing to the success of our hotel.
RequirementsTo be considered for this role, you must have:
- A passion for delivering exceptional customer service;
- Excellent communication and interpersonal skills;
- Ability to work effectively in a team environment;
- Flexibility to work varied shifts, including weekends and holidays;
We offer a range of benefits, including competitive salary, comprehensive training, and opportunities for career advancement. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, please apply for this exciting opportunity.
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