Supply Chain Operations Director

2 days ago


London, Greater London, United Kingdom Amazon Full time

We are seeking an experienced Supply Chain Operations Director to join our team in Europe. This role will be responsible for managing the overall performance of our 3PL operations, ensuring timely and cost-effective delivery of products to customers.

Key Responsibilities:
  • Manage and control performance, cost, and capacity of External Fulfillment Logistics providers (3PL)
  • Monitor and analyze customer experience and delivery performance, maintain and develop KPIs and SLAs with 3PL
  • Contribute and lead major projects within the European External Fulfillment / Supply Chain / Transportation to support business growth and selection
  • Contribute to process improvements and cost optimization initiatives in collaboration with internal and external customers
  • Contribute to contract negotiations with our external fulfillment partners
  • Prioritize projects and software feature requests, evaluate and set stakeholder expectations
  • Develop and maintain strong communication processes to ensure smooth and efficient flow of accurate information across various Amazon teams

The ideal candidate will have a Bachelor's degree or equivalent certification in Industrial Engineering, Operations, Business Administration, or a related field. Proven operations leadership experience in a similar fast-paced process-driven manufacturing, production, or distribution/logistics environment is required.

Estimated Salary: €80,000 - €110,000 per annum

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