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Cleaning Operations Manager

1 month ago

Abingdon, Oxfordshire, United Kingdom FAIRFORD ASSOCIATES Full time

Fairford Associates is a reputable company providing exceptional cleaning services to various clients across Southern England. With a strong focus on customer satisfaction and quality service, they are seeking an experienced Contracts Manager to oversee the smooth operation of their sites.

Key Responsibilities
  • Perform regular site audits to ensure high standards of cleanliness and customer satisfaction.
  • Maintain regular communication with customers to address any concerns or issues.
  • Recruit, train, and manage a team of up to 40 part-time cleaning staff.
  • Ensure compliance with health and safety regulations at all sites.
  • Plan and implement ongoing training programs for site operatives.
  • Monitor and evaluate the performance of the team, addressing any issues that may arise.
Requirements
  • A valid UK driver's license and satisfactory references.
  • The ability to take full responsibility for tasks and manage teams in a supportive manner.
  • Excellent communication skills and a strong desire to promote a high level of customer service.
  • Knowledgeable of the cleaning industry and experience of running a team.
  • Pro-active, logical, and forward-thinking, with a hands-on attitude and balance of personnel management skills and business sense.

The ideal candidate will reside within the area covered by the role, with a salary package circa £28k-£30k per annum, including a company vehicle or mileage allowance, commission opportunities, and an on-target revenue bonus.