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Site Reliability Engineering Manager

2 months ago

London, Greater London, United Kingdom Apollo solutions Full time
Site Reliability Platform Engineering Manager

Apollo Solutions is seeking a highly skilled Site Reliability Platform Engineering Manager to lead our team in delivering exceptional service reliability and efficiency.

Key Responsibilities:

  • Lead a team of L1/L2 engineers to improve incident resolution, blameless post-mortems, and problem records.
  • Ensure service tickets and incidents are resolved within SLA and effectively passed on to product teams.
  • Drive cloud compliance framework controls, including annual DR and recovery testing, capacity management, and more.
  • Continuously improve service ticket and incident resolution rates.
  • Identify top reasons for service requests and incidents, and address root causes to reduce tickets.
  • Provide thought leadership in operational areas like change and release management, capacity management, and backup and recovery.
  • Ensure the team is correctly skilled for their roles and identify candidates for transition from Ops to SRE.

Requirements:

  • Solid understanding of SRE principles and experience working with Azure and GCP.
  • Experience with CI/CD and infrastructure as code tools like Terraform, GitHub, Azure DevOps, and more.
  • Experience leading an SRE or Operations team and negotiating skills to influence technical decisions.
  • Good understanding of public cloud security and experience leading teams in a large, complex industry.
  • Azure or GCP Certifications are desirable.
  • Experience handling risks and controls across technical platforms.

What We Offer:

  • Up to 15% pension contribution
  • 30% bonus
  • Hybrid working pattern
  • Private Healthcare
  • Access to Share Schemes

Apollo Solutions is a dynamic company shaping the future of Technology. If you're passionate about Platform Engineering/Site Reliability, please send your CV for a confidential discussion. Note: No Sponsorship is offered.