IT Operations Manager

3 hours ago


Watford, Hertfordshire, United Kingdom CV-Library Full time

Company Overview: CV-Library is a dynamic and fast-paced organisation seeking an experienced IT professional to join our team as a 2nd Line Technical Support Manager. This role will involve overseeing the smooth operation of our IT systems, ensuring seamless support for our clients.

Salary: The successful candidate can expect a competitive salary in the range of £40,000 to £45,000, dependent on experience.

Job Description: As the client's Support Manager, you will be responsible for ensuring seamless IT operations across the organisation. You'll oversee a team of three, providing guidance, support, and fostering collaboration, while stepping in to handle technical challenges across 1st, 2nd, and 3rd line support as needed.

Required Skills and Qualifications: To excel in this role, you will have proven experience managing and supporting small teams, alongside strong technical expertise in 2nd and 3rd line support. Familiarity with tools such as Microsoft, Azure, Salesforce, and DUO are essential.

Benefits: This role offers a unique opportunity to work in a fast-paced, dynamic environment, where you can utilise your technical skills to drive business success.


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