Software Support Specialist

1 month ago

Bracknell, Bracknell Forest, United Kingdom PaperCut PaperCut Software Pty Ltd Full time
Join Our Team as a Software Support Engineer

We are seeking a highly skilled Software Support Engineer to join our EMEA Support Team. As a key member of our team, you will be responsible for ensuring our customers receive exceptional support and maximize the use of our products.

Key Responsibilities:

  • Provide timely and effective support to customers via phone, email, web chat, and forum support.
  • Collaborate with the global support team to share knowledge and mentor other team members to support skills development.
  • Work as part of a hybrid team, balancing in-person connection and flexibility.
  • Enjoy a range of benefits, including an annual bonus, generous workers' compensation coverage, private medical, and leave options.
  • Take advantage of empowered development options, including a spend-as-you-like annual training budget.
  • Be part of a diverse and inclusive workplace that values diversity, equity, and belonging.

About PaperCut

We are an award-winning market leader in Print Management solutions, proudly B-Corp Certified. Our code saves trees, and we have saved 360,000 trees and counting. We help hundreds of millions of people around the globe to minimize waste while having a secure and easy printing experience.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for growth and development.
  • A range of benefits and perks.
  • A chance to make a positive impact on the environment.

How to Apply:

If you are a motivated and skilled individual who is passionate about print management and customer support, please submit your application. We look forward to hearing from you

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