Player Experience Optimization Specialist

1 month ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom LeoVegas Group Full time
About the Opportunity

LeoVegas Group is seeking a highly motivated and experienced Crm Manager to join our team. The successful candidate will have the opportunity to develop and execute CRM strategies and activities to enhance player engagement and drive commercial success.

Your Key Responsibilities:

  • Develop and implement data-led CRM strategies to boost player loyalty and lifetime value.
  • Continuously monitor and optimise campaigns and customer journeys to improve user experience and drive customer retention.
  • Leverage advanced data analytics and segmentation techniques to gain deeper insights into player behaviours and preferences.
  • As an assigned campaign owner, you'll be accountable for the successful end-to-end delivery of campaigns and ensuring compliance with regulatory requirements.
Why You Should Apply

This is an excellent opportunity to join a dynamic and innovative company like LeoVegas Group. In return for your expertise, you'll enjoy a competitive salary package, including:

  • An estimated annual salary of £60,000 - £80,000.
  • Hybrid work policy.
  • 4 weeks of Workation (T&C apply).
  • 28 days paid leave + public/bank holidays in England.
  • Matched pension contributions up to 6%.
  • BUPA healthcare which covers pre-existing conditions plus a cash-back plan to support with dental, optical & other treatments.
  • 250 GBP wellness contribution annually (T&C apply).
  • Free onsite parking and complimentary snacks and drinks.
  • Team and office social events throughout the year, including a quarterly team budget.
  • Enhanced parental leave.


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