Technical Service Representative
2 days ago
Join our team as a Customer Success Advocate and play a key role in delivering exceptional customer experiences. As a Technical Service Representative, you will be responsible for providing top-notch technical support to our clients, ensuring that they receive timely and effective solutions to their technical issues.
Key Responsibilities- Communicate effectively with customers over the phone, online chat, and email.
- Identify and resolve technical issues, providing creative solutions to complex problems.
- Develop and maintain a deep understanding of our software products and services.
About the Role
- This is a full-time position with a competitive salary range of $70,000 - $90,000 per year.
- The successful candidate will have a strong ability to communicate effectively, think critically, and work independently.
Our Benefits
- Comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- Opportunities for career growth and professional development.
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