Customer Service Team Lead
2 days ago
We are seeking a highly motivated and organised Operations Support Coordinator to join our team in Birmingham.
About the RoleThis is a full-time, permanent position that requires the individual to be in office Monday-Friday.
Key Responsibilities- Provide exceptional customer service via telephone, handling queries, issues, and providing timely solutions.
- Competently use CRM systems to track customer interactions, update records, and ensure all relevant information is logged accurately.
- Support the operations team in various tasks, helping to streamline processes and improve overall team efficiency.
The ideal candidate will have experience in customer service and administration, with a strong background in using CRM systems and providing excellent customer service.
We estimate that the salary for this role is around £26,000-£31,000 per annum, depending on experience.
Essential Skills and Requirements- Experience in customer service, help-desk, retail, property, or a similar field.
- Competent in using CRM systems to track and manage customer data.
- Previous experience in an operations support or help-desk role or similar.
-
Customer Services Team Lead
1 week ago
West Midlands Combined Authority, United Kingdom Niyaa People Ltd Full timeJob Title: Customer Services Team LeadWe are seeking an experienced Customer Services Team Lead to join our team at Niyaa People Ltd.
-
Landscape Architecture Lead
2 weeks ago
West Midlands Combined Authority, United Kingdom LEAD Careers Full timeEcological Design ExpertiseLEAD Careers is seeking a highly skilled landscape architect to spearhead our team in delivering exceptional ecological and arboricultural services. As a landscape architect lead, you will play a pivotal role in providing innovative landscape solutions for our clients in the environmental sector.Key ResponsibilitiesDevelop and...
-
Marketing and Customer Engagement Specialist
4 weeks ago
West Midlands Combined Authority, United Kingdom TEAM Full timeWe are seeking a highly skilled Retention Marketing Manager to join our team at a large exhibition centre in Birmingham. As a key member of our marketing team, you will be responsible for delivering customer engagement campaigns that drive strong awareness and positioning as market leaders.This role offers a great pension, hybrid working, free parking, and...
-
Customer Service Liaison
2 days ago
West Midlands Combined Authority, United Kingdom Tri-County Ambulance Service, Inc Full timeJob SummaryWe are seeking a highly motivated and organized Sales Coordinator to join our team in Birmingham. As a Sales Coordinator, you will be responsible for managing orders, providing exceptional customer service, and maintaining accurate records using Sage software.Responsibilities and Duties:Manage incoming orders and respond to client...
-
Senior Landscape Architect
4 weeks ago
West Midlands Combined Authority, United Kingdom LEAD Careers Full timeRole – Lead Landscape ArchitectLocation – FlexibleSalary – NegotiableThe StudioAt LEAD Careers, we're seeking a skilled Landscape Architect to lead our environmental services team. As a key member of our team, you'll provide expert ecological and arboricultural services to clients across the UK. Our team focuses on making the planning process easier,...
-
Senior Landscape Architect Position
4 weeks ago
West Midlands Combined Authority, United Kingdom LEAD Careers Full timeJob Summary:LEAD Careers is seeking a highly skilled Senior Landscape Architect to join our team. As a key member of our environmental sector, you will be responsible for providing landscape services and collaborating with a multidisciplinary team to tackle challenges and maintain project momentum.Key Responsibilities:Serve as the first in-house landscape...
-
Customer Service Team Member
2 days ago
West Midlands Combined Authority, United Kingdom Plum Personnel Full timeLocated in Solihull, West Midlands, we are seeking an experienced Customer Service professional for a Nationwide family-run business. The role offers a competitive salary of £23,800 - £24,500 + benefits.We require someone with office and retail experience, now seeking an office position with opportunities to develop their skills.The successful candidate...
-
Service Performance Team Lead
4 weeks ago
West Midlands Combined Authority, United Kingdom Ambient Support Limited Full timeService Lead RoleAmbient Support Limited is seeking a skilled Service Lead to oversee the day-to-day operations of our Midlands service clusters. As a Service Lead, you will be responsible for ensuring the well-being and independence of the individuals we support.Key Responsibilities:Manage the operational performance of the service, identifying and...
-
Environmental Consultant
3 weeks ago
West Midlands Combined Authority, United Kingdom LEAD Careers Full timeWe are seeking an experienced Landscape Architect to join us at LEAD Careers. Our team of specialists focuses on making the planning process easier, whether it's through ecology surveys, tree surveys, or biodiversity solutions. As a Landscape Architect, you will play a key role in helping our clients navigate environmental regulations and achieve their...
-
Customer Service Lead
5 days ago
West Midlands Combined Authority, United Kingdom Caresoft Global Ltd Full timeAbout the Role:We are seeking a highly skilled Customer Service Lead to join our team in Whitley, Coventry. As a key member of our Global Parts Supply Chain, you will be responsible for managing and maintaining the SAP ECC system & RPOS portal, and implementing new customer services processes that support and integrate with our client's operations.The ideal...
-
Technical Sales Specialist
1 month ago
West Midlands Combined Authority, United Kingdom TEAM Full timeTechnical Sales SpecialistOur team is responsible for delivering exceptional live events experiences in Birmingham. As a Technical Sales Specialist, you will play a key role in managing key accounts and driving sales growth. Your primary responsibilities will include investigating customer needs, offering tailored solutions, and maximizing sales...
-
Children's Team Lead
1 month ago
Co. West Midlands, United Kingdom The LEAD Curriculum Limited Full timeLead a Training Business to Scale and Leave a LegacyWe are seeking a seasoned professional to lead our training business, helping us scale and achieve our mission to provide pro bono services to the communities we support.About the Role:Lead our training business, developing and implementing strategies to drive growth and success.Collaborate with our team to...
-
Customer Service and Sales Representative
3 weeks ago
West Midlands Combined Authority, United Kingdom Swindale Parks (Sales & Marketing) Recruitment Full timeSwindale Parks (Sales & Marketing) Recruitment is seeking a highly motivated Customer Service and Sales Representative to join their dynamic Sales Team.As a key member of the team, you will be responsible for providing exceptional customer service and generating new leads to support the sales team's growth.The ideal candidate will possess a positive...
-
Restaurant Management Team Lead
2 days ago
West Midlands Combined Authority, United Kingdom swaggie Full timeAbout the RoleWe are seeking a highly skilled and motivated Restaurant Management Team Lead to join our team at Grosvenor Casino Walsall.As a key member of the management team, you will be responsible for driving business success and delivering exceptional customer experiences. You will lead the Food and Beverage Team, training and developing team members to...
-
Customer Service Representative
2 days ago
West Midlands Combined Authority, United Kingdom Marks & Spencer Plc Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at Marks & Spencer Plc. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key Responsibilities:Serve Customers with Excellence: You will be the face of...
-
Customer Service Specialist
3 weeks ago
West Midlands Combined Authority, United Kingdom Outsource Uk Ltd Full timeKey Responsibilities:Deliver exceptional customer service by processing property valuation instructions within agreed service levels.Book valuation appointments and gather necessary property information.About the Role: Outsource UK Ltd are seeking a Valuation Support Coordinator to support our client, an award-winning UK bank committed to customer...
-
Advanced Clinical Lead
4 days ago
West Midlands Combined Authority, United Kingdom Service Care Solutions Ltd Full timeJoin Our TeamWe are seeking an experienced Advanced Clinical Lead to join our team at Service Care Solutions Ltd. As an Advanced Clinical Lead, you will be responsible for leading the development and implementation of health promotion and wellbeing programs, working closely with the clinical team to develop individual treatment plans for acute and non-acute...
-
Social Media Team Lead
4 weeks ago
West Midlands Combined Authority, United Kingdom Halfords Group PLC Full timeJob Title: Social Media Team LeadJob Summary:We are seeking a highly skilled Social Media Team Lead to join our team at Halfords Group PLC. As a key member of our digital communications team, you will be responsible for leading and managing our social media operations, ensuring our brand voice is consistent, engaging, and responsive.Key Responsibilities:Lead...
-
Customer Service Representative
1 day ago
West Midlands Combined Authority, United Kingdom Costa Coffee Full timeAbout Costa CoffeeAt Costa Coffee, we're passionate about crafting exceptional experiences for our customers. Our mission is to deliver the perfect blend of quality, service, and warmth in every store.Your RoleWe're seeking a talented Barista to join our team at Costa Coventry NEXT Arena RP U1. As a Barista, you'll be responsible for creating delicious...
-
Senior Sales Team Lead
1 week ago
West Midlands Combined Authority, United Kingdom Frasers Group Full timeAbout the RoleWe are seeking a skilled Senior Sales Executive to lead our sales team and drive revenue growth at Frasers Group. As a key member of our team, you will be responsible for guiding the sales team, ensuring sales targets are met, generating leads, managing key accounts, and monitoring competitors' sales activities.Key ResponsibilitiesDevelop and...