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Quality Assurance Specialist

2 months ago

Ipswich, Suffolk, United Kingdom Greenbean Full time
Greenbean is seeking a Quality Assurance Administrator to provide compliant quality assurance services and promote excellent customer outcomes. Key Benefits:

**Financial Security**

Competitive salary with annual reviews, 10% non-contributory employer pension, annual performance-linked bonus, group income protection, and life assurance.

**Work-Life Balance**

Potential for hybrid working opportunities, 25 days holiday plus bank holidays, increased holidays with length of service, and a holiday trading scheme.

Additional Perks:

* Private medical insurance
* Pantry stocked with free food and snacks
* Discounted gym memberships
* Cycle-to-work scheme
* Employee assistance programme with confidential counselling
* Support from trained mental health first aiders and menopause ambassadors

Responsibilities:

* Regular reviews on customer interactions and complaint handling with all team members within the Client Relations Team and on occasion, the wider department.

* Represent the brand values within your role.

* As a Quality Assurance Administrator, you will work with smart people and strive to improve processes. A track record of delivering quality work in your current role is essential.

If you are interested in this Quality Assurance Administrator role, we would love to hear from you.