Project Manager for Global Expansion

4 weeks ago


Glasgow, Glasgow City, United Kingdom JAM IT Consultancy Ltd Full time

Due to our clients' continued global expansion, we are seeking a seasoned Project Manager to join our exceptional team in Glasgow. As an experienced Project Manager, you will be adept at managing, overseeing, and delivering multiple projects.

This role is based in our client's office in Glasgow, Scotland. As an office-based vacancy, we expect all applicants to be willing to commute to our offices a minimum of 3-4 days per week as per our hybrid policy.

Key Responsibilities

Project Delivery

  • Initiate projects in accordance with any project management methodology in force from time to time and establish the appropriate level of project documentation and control for the project being managed.
  • Ensure projects are delivered within tolerance: time to project completion date, cost, and quality.
  • Ensure that all project documentation is maintained to a high standard and that all project deliverables meet the customer's expectations of performance and quality.
  • Manage virtual project teams as required.

Customer Relationship Management

  • Establish a single point of contact for the customer for the duration of the project and agree escalation paths for all stakeholders.
  • Manage customer communications during the project life cycle, ensuring a high level of customer satisfaction and ensuring regular contact between virtual teams across the business.
  • Contribute to bids and tenders and provide project management input to presales support activities, including documentation and customer presentations.
  • Manage project costs, ensuring that sales margins are maintained and all additional costs are tracked and recovered where possible.
  • Generate accurate forecasts for in-house planning and budgeting purposes as requested.
  • Understand and maintain financial control throughout the full project lifecycles, delivering against an agreed project revenue plan.
  • Agree billing plans for customers alongside account management and billing teams.

Process Management and Improvement

  • Ensure projects have met key milestones before they progress to subsequent delivery stages.
  • Implement appropriate project controls at the initial project initiation stage including any risk, issue logs, or change control methods as per internal processes.
  • Ensure internal systems and reporting tools are maintained to reflect the current state of a project.
  • Undertake project debriefs to identify, review, and propose improvements that you, the project management team, the wider business, and customers will benefit from.

About You

  • A Bachelor's degree in a relevant subject (2:1 or above).
  • Good experience in project management or project delivery to external clients in the technology/finance sector.
  • Proven ability to effectively manage projects from start to finish and work to a deadline.


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