Reliable Platform Engineer

4 weeks ago


London, Greater London, United Kingdom LoyaltyLion Full time
About Us

LoyaltyLion is a pioneering data-driven loyalty and engagement platform, trusted by thousands of e-commerce brands worldwide. Our mission is to help merchants succeed in the competitive e-commerce landscape by offering a loyalty program that increases customer engagement, retention, and spend.

Our platform enables stores to generate substantial revenue, with an average return on investment of $15 for every $1 spent. With over 10,000 small and medium-sized retailers using our solution, we continue to scale quickly, achieving recognition in the Deloitte Fast 50 and the FT1000.

The Role

We are seeking a skilled Site Reliability Engineer to join our team and support our growth. As a key member of our engineering team, you will be responsible for ensuring the reliability, availability, and performance of our platform's infrastructure and systems.

You will work closely with our SRE Lead to deliver clean, architecturally sound, maintainable, and secure infrastructure. Your tasks will include working with AWS infrastructure, particularly focusing on data services, to support database scalability and availability.

  • Delivering clean, architecturally sound, maintainable, and secure infrastructure
  • Working closely with AWS infrastructure, particularly focusing on data services, to support database scalability and availability
  • Supporting our Data team in provisioning and tuning our Data platform, and our development teams in optimizing their applications and CI/CD pipelines for peak performance and efficiency

We offer a competitive salary of $120,000 per year, plus benefits such as flexible working, international remote working, and equity in our company. If you have experience with AWS, Terraform, Agile development practices, Observability & Monitoring, and a passion for building scalable and efficient systems, we encourage you to apply.

What We're Looking For
  • 4+ years of experience with AWS
  • In-depth knowledge of defining infrastructure as code using Terraform
  • Experience in agile development practices
  • Observability & Monitoring using DataDog & Cloudwatch or similar systems

As a fully remote position, you will have the flexibility to work from anywhere within the UTC-0 and UTC+2 time zones. We also offer a home office budget and cycle scheme to support your well-being and productivity.

Our Stack
  • AWS
  • Docker
  • ECS (Fargate)
  • DataDog
  • PagerDuty
  • Postgres, Redshift
  • Infra as code: Terraform, Ansible, Packer
  • Scripting: Bash, Ruby, Python
  • Buildkite

Apply now to become part of our growing team and contribute to the success of LoyaltyLion.



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