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    2 months ago


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Trade Branch Manager

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Eurocell Full time
About the Role

We are seeking a highly skilled and experienced Trade Branch Manager to lead our trade branch network. As a key member of our team, you will be responsible for driving sales and customer satisfaction, while ensuring the smooth operation of our branches.

Key Responsibilities
  • Lead and Develop a Small Team: You will be responsible for leading and developing a small team of sales professionals, providing guidance and support to ensure they meet their sales targets.
  • Drive Sales and Customer Satisfaction: You will be responsible for driving sales and customer satisfaction, ensuring that our customers receive exceptional service and that our sales targets are met.
  • Manage Branch Operations: You will be responsible for managing the day-to-day operations of the branch, including managing stock, managing customer complaints, and ensuring that the branch is running efficiently.
  • Develop Relationships with Customers: You will be responsible for developing relationships with customers, understanding their needs and preferences, and providing solutions to meet their requirements.
  • Manage Team Absences and Deployment: You will be responsible for managing team absences and deployment, ensuring that the branch is adequately staffed at all times.
  • Support Regional Teams: You will be responsible for supporting regional teams with recruitment, providing guidance and support to ensure that the right candidates are selected for the role.
  • Provide Exceptional Customer Service: You will be responsible for providing exceptional customer service, ensuring that our customers receive the highest level of service and that their needs are met.
Requirements
  • Hands-on Leadership: You will be a hands-on leader, able to lead by example and drive your team to meet their sales targets.
  • Customer Focused: You will be customer focused, able to understand the needs and preferences of our customers and provide solutions to meet their requirements.
  • Commercial Approach: You will have a commercial approach, able to drive sales and maximise margins while ensuring that our customers always walk away happy.
  • Good Organisational Skills: You will have good organisational skills, able to manage a branch effectively and ensure that the branch is running efficiently.
  • Strong Management Skills: You will have strong management skills, able to lead a team and make decisions that benefit the business.
  • Full and Valid Driving License: You will have a full and valid driving license, essential for the role.
What We Offer
  • Competitive Salary: You will be rewarded with a very competitive basic salary of £33,415 per year.
  • Excellent Bonus Scheme: You will be eligible for an excellent monthly bonus scheme, which added to your salary would be up to £43,399 per year.
  • 25 Days Holiday: You will be entitled to 25 days holiday, plus statutory holidays - normally 33 days in total each year.
  • Free Healthcare Plan: You will be eligible for a free healthcare plan for all employees.
  • Enhanced Maternity and Paternity Benefit: You will be entitled to enhanced maternity and paternity benefit.
  • Free Life Assurance Plan: You will be eligible for a free life assurance plan of 3x your annual salary.
  • Christmas Shutdown: You will be entitled to a Christmas shutdown.
  • Option to Join the Eurocell Share Save Scheme: You will have the option to join the Eurocell share save scheme at discounted rates, and share in our company success.
  • Company Pension Plan: You will be eligible for a company pension plan.
  • Employee Discount on Eurocell Products: You will be entitled to employee discount on Eurocell products.
  • Discounts across Many Well-known Online and High Street Retailers: You will be eligible for discounts across many well-known online and high street retailers.
  • Care First Employee Assistance Programme: You will have access to the Care First employee assistance programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it.
  • Colleague Referral Programme: You will be eligible for the colleague referral programme, where we pay you for successfully referring people to join our team.