Fraud Detection Specialist

4 weeks ago


London, Greater London, United Kingdom Trustpilot, Inc. Full time
About the Role

We are seeking a skilled Fraud Detection Specialist to join our team at Trustpilot, Inc. As a key member of our Fraud & Investigations team, you will play a critical role in enhancing online trust and protecting consumers and businesses worldwide.

Key Responsibilities
  1. Identify and analyze fraud trends using expert SQL, Google BigQuery, and Google Looker skills.
  2. Develop and implement rules to mitigate fraudulent behavior across our platform.
  3. Conduct ad-hoc investigations of escalated cases and assist with media, legal, and customer cases.
  4. Collaborate with data science experts to drive technological and procedural advancements in identifying fraudulent activity.
  5. Work closely with engineering teams to enhance internal tools and databases that combat fraud and scale effectively.
  6. Provide analysis and insights to various stakeholders across the department and company.
  7. Report to our Lead Fraud & Investigation Analyst.
Requirements
  1. Bachelor of Science (BSc) or Master of Science (MSc) degree in a field related to Science, Mathematics, or Computer Science or similar industry experience.
  2. Experience in working with large datasets and translating complex data into actionable reports.
  3. Proficiency in writing queries and preparing reports using SQL or equivalent language.
  4. Motivation to pursue self-learning and adapt to new challenges.
  5. Prior knowledge of formulating rules to combat fraudulent behavior is a plus.
What We Offer
  1. A range of flexible working options to balance work and personal life.
  2. Competitive compensation package and bonus.
  3. 25 days holiday per year, increasing to 28 days after 2 years of employment.
  4. Two paid volunteering days a year to give back to the community.
  5. Rich learning and development opportunities through Trustpilot Academy, LinkedIn Learning, and Blinkist.
  6. Pension and life insurance.
  7. Health cash plan, online GP, and Employee Assistance Plan.
  8. Full access to Headspace, a popular mindfulness app.
  9. Paid parental leave.
  10. Season ticket loan and cycle-to-work scheme.
  11. Central office location with amenities and social activities.
  12. Access to over 4,000 deals and discounts on various products and services.
  13. Independent financial advice and free standard professional mortgage broker advice.
About Us

Trustpilot began in 2007 with a simple yet powerful idea to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are open, independent, and impartial, helping consumers make informed choices and businesses build trust, grow, and improve.

We have over 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions. Our purpose is to help people and businesses help each other, and we're committed to making it happen.



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