Night Shift Utility Coordinator
2 days ago
We are seeking an exceptional individual to join our team as a Night Shift Utility Coordinator. This role is part of our Utility Division, working on the Thames Water contract.
The primary responsibility of this position is to deliver exceptional customer service, operational excellence, and quality while ensuring customer satisfaction, productivity, planning, scheduling, and KPI compliance.
Main Responsibilities:- Manage traffic management and permit requirements for out-of-hours works to avoid financial penalties.
- Handle live emergency work affecting customers or the environment, escalating it to the correct team and site according to policy and guidelines.
- Perform any reasonable ad-hoc duties requested by management.
Key Requirements:
- Excellent interpersonal skills to create relationships with the team, engineers, and wider Lanes Group network.
- Basic knowledge of Microsoft 365 and Google Suite.
Estimated salary: £38,000 - £42,000 per annum.
Lanes Group is an equal opportunities employer and welcomes applications from under-represented areas of the community.
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