Store Operations Manager
1 month ago
About the Role
Tesco is seeking a motivated and skilled Shift Leader to oversee store operations and deliver exceptional customer experiences. As a key member of our store team, you will play a vital role in ensuring the smooth day-to-day running of the store.
Salary Information
The successful candidate can expect to earn an hourly rate of £14.28, increasing to £15.41 for stores located within the M25 area. Additionally, a night premium of £2.30 per hour will be applied for all hours worked between midnight and 6am.
Key Responsibilities
- Take ownership of running duty shifts and coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
- Provide excellent customer service, listening to customers and helping to ensure they leave the store with what they came for
- Identify opportunities to improve service, including coaching colleagues and providing feedback to the team
- Maintain a high level of product knowledge and assist colleagues in-store to ensure it remains a safe place to work and shop
- Work closely with managers to understand store performance and support actions to improve store operations
- Lead by example and set a positive tone for your colleagues
Company Overview
Tesco is one of the UK's leading retailers, committed to delivering great value and customer satisfaction. As a Shift Leader, you will be part of a dynamic team working together to provide exceptional customer experiences and drive business success.
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