Store Operations Manager

1 month ago


Formby, United Kingdom Tesco Full time

About the Role

Tesco is seeking a motivated and skilled Shift Leader to oversee store operations and deliver exceptional customer experiences. As a key member of our store team, you will play a vital role in ensuring the smooth day-to-day running of the store.

Salary Information

The successful candidate can expect to earn an hourly rate of £14.28, increasing to £15.41 for stores located within the M25 area. Additionally, a night premium of £2.30 per hour will be applied for all hours worked between midnight and 6am.

Key Responsibilities

  • Take ownership of running duty shifts and coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
  • Provide excellent customer service, listening to customers and helping to ensure they leave the store with what they came for
  • Identify opportunities to improve service, including coaching colleagues and providing feedback to the team
  • Maintain a high level of product knowledge and assist colleagues in-store to ensure it remains a safe place to work and shop
  • Work closely with managers to understand store performance and support actions to improve store operations
  • Lead by example and set a positive tone for your colleagues

Company Overview

Tesco is one of the UK's leading retailers, committed to delivering great value and customer satisfaction. As a Shift Leader, you will be part of a dynamic team working together to provide exceptional customer experiences and drive business success.



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