Assurance Excellence Professional
5 days ago
First Central Services is looking for a highly skilled Assurance Excellence Professional to join its quality assurance team. The successful candidate will be responsible for ensuring that all policies and procedures are being followed, conducting quality assurance assessments and cross validations, and identifying and assisting with the continuous development of departmental processes and procedures.
This is a fantastic opportunity for experienced professionals in the private motor vehicle insurance industry to develop their skills and advance their careers. You will work closely with our team to drive improvement and achieve business objectives, contributing positively to customer experience and outcomes through continuous improvement, reporting, and analysis of trends.
Key Responsibilities:
- Conduct quality assurance assessments and cross validations.
- Identify and assist with continuous development of departmental processes and procedures.
- Analyse adequacy of identified risk and the reliability and adherence to internal controls.
Requirements:
- Private motor vehicle insurance industry experience, ideally in both policy and claims environments.
- Working in a financial services regulated environment.
- Solid knowledge of insurance policy and claims principles.
- Comprehensive understanding of regulatory requirements and company policies.
- Strong computer skills with experience in MS Office, particularly Word and Excel.
What We Offer:
- A competitive starting salary of £25,000 - £28,000 depending on experience.
- Monday to Friday, no weekends.
- Hybrid working: 4 days from home and 1 day in the office after training.
- £100 off your car insurance.
- 25 days holiday plus 8 bank holidays and an extra ‘You’ day off for important occasions or just a day for you.
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