Travel Money Service Advisor

3 weeks ago


Amersham, Buckinghamshire, United Kingdom Travelex Full time

About the Role:

Job Title: Travel Money Service Advisor

Job Type: Permanent, Part-Time

Hours per week: 24

Salary: £12.50 per hour + Monthly Bonus + Location Allowance

Working Patterns: Flexible shifts, Monday to Sunday

Benefits:

  • A wide range of insurances, including Private Medical, Dental, and Critical Illness
  • Employee wellness programs and discounted products
  • Flexible hours and shift patterns
  • 25 days holiday (pro-rata) and opportunities for overtime
  • Pension with Scottish Widows

About the Job:

As a Travel Money Service Advisor, you will work with customers to provide foreign exchange solutions and support their travel needs. You will be responsible for processing transactions accurately and efficiently, while maintaining excellent customer service skills.

Key Responsibilities:

  • Nurturing and forming relationships with customers to understand their travel and currency requirements
  • Establishing yourself as a trusted advisor, providing support and advice on Travelex products and services
  • Engaging with customers to process foreign exchange transactions accurately and efficiently
  • Delivering on key performance goals, both procedural and customer-focused

About Travelex:

We are a market-leading specialist provider of foreign exchange, with a network of stores and a trusted brand in international money. Our mission is to simplify our customers' access to international money, however and whenever.


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