Customer Service Representative
3 weeks ago
About Us
Tesco, a leading retail company, is seeking a Customer Service Representative to join our team in Greenock Extra.
Compensation and Benefits
The successful candidate can expect a competitive hourly rate of £13.15, with opportunities for additional payments depending on location and skills.
In addition to a minimum of 16 guaranteed hours per week, we offer flexible working options and the opportunity to work up to 40 hours per week.
We also provide a range of benefits, including:
- 20-22 days of annual leave, plus Bank Holidays
- 10% off and 15% at pay day weekends
- Access to free wellbeing services
- Life cover of five times your pay and an award-winning pension
- Benefits to suit you, choose what you use
About the Role
This role involves providing exceptional customer service, building rapport with customers, and making decisions that are right for them.
You will be responsible for knowing your customers, serving them with passion and pride, and giving great natural service.
You will also work across the store in our service, picking and replenishment areas, where required.
Other responsibilities include:
- Passionate and knowledgeable about the products and services within the store
- Handling products with care to maintain quality and ensure they reach customers in the best condition
- Being myself, living our values, making everyone feel welcome and always following our policies
What You'll Need
To succeed in this role, you will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
- To take the initiative and make decisions that are right for our customers
Join Our Team
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