Helpline Professionals for Neurological Conditions

1 day ago


Cardiff, Cardiff, United Kingdom CV-Library Full time
Join Our Team

PSPA is seeking a skilled and compassionate Helpline Care Navigator to join our team. As a leading charity in the UK, we are dedicated to improving care and services for families affected by Progressive Supranuclear Palsy (PSP) and Corticobasal Degeneration (CBD).

In this role, you will be responsible for responding to enquiries, raising awareness, and engaging with healthcare professionals. You will also work closely with our team to develop and implement strategies to improve care and services for families affected by these conditions.

About the Position

Key responsibilities include:

  • Responding to enquiries via phone, email, and other channels, offering tailored information and signposting individuals to relevant support services.
  • Raising awareness of PSP and CBD within health and social care across Wales, providing briefings and education sessions and attending neurology clinics.
  • Maintaining accurate records and engaging proactively with individuals.

The estimated salary for this role is £26,000 - £31,000 per annum, depending on experience.



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