Master Brewer Team Lead
4 weeks ago
We are seeking a highly motivated and experienced Master Brewer Team Lead to join our team at Costa Coffee in Norwich. This is an exciting opportunity for someone who is passionate about coffee, people, and delivering exceptional customer experiences.
About the RoleAs a Barista Maestro, you will be responsible for leading shifts, supporting your colleagues, and ensuring that every customer has an unforgettable experience. You will also have the opportunity to develop your leadership skills, train new staff members, and drive high standards across the store.
The ideal candidate will have previous experience as a Team Leader or Store Manager, with a passion for coffee and a strong focus on customer service. You will be confident, reliable, and able to work well under pressure.
Key Responsibilities- Lead shifts and support colleagues to deliver exceptional customer experiences
- Develop and implement strategies to drive sales growth and improve customer satisfaction
- Train and develop new staff members to ensure they meet company standards
- Maintain high standards of quality, cleanliness, and safety across the store
- Collaborate with other team members to achieve business objectives
We offer a competitive salary of £12.33-13.33 per hour, rising with training to £12.83-13.83 (dependant store location). In addition, we provide a range of benefits, including:
- A free handmade drink while on shift
- 50% discount on food and bottled drinks when not working
- Cycle to Work Scheme
- Share Incentive Plan
- Salary Sacrifice Pension Scheme
At Costa Coffee, we value our employees and strive to create a positive and supportive work environment. If you are a motivated and enthusiastic individual who is passionate about coffee and customer service, we would love to hear from you.
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