Fashion Sales Associate
4 days ago
M&Co is seeking a part-time Fashion Retail Sales Assistant to work in our Southampton store. The ideal candidate will have excellent customer service skills, a warm personality, and a passion for fashion.
Key Responsibilities:
- Optimize sales and individual customer purchases by providing exceptional customer service and maintaining a thorough knowledge of our products.
- Engage customers with first-class customer service, ensuring a positive shopping experience and building long-term relationships.
- Operate the till and handle financial transactions efficiently and accurately.
- Replenish stock with fantastic products and specialist brands, maintaining a visually appealing store environment.
- Assist with deliveries and stock handling, adhering to health and safety guidelines.
- Clean and maintain the store environment, ensuring a clean and welcoming space for customers.
- Ensure compliance with company procedures, including health and safety protocols and retail best practices.
- Take responsibility for personal development and improvement, staying up-to-date with industry trends and developments.
Requirements:
- A warm, friendly, and engaging personality, with excellent communication and interpersonal skills.
- High motivation and a desire to succeed, with a proactive approach to achieving goals.
- Ability to work well within a team, using initiative and problem-solving skills to drive results.
- Ability to adapt to frequent change and high pressure, remaining calm and composed under stress.
- Experience in customer service and face-to-face contact, with a passion for delivering exceptional customer experiences.
- Knowledge of High Street fashion desirable, but not essential.
Benefits:
- 50% discount on M&Co brands.
- Enhanced holiday allowance.
- Pension and life assurance.
- Bonus scheme.
- Employee wellbeing and assistance programme.
- Retail discounts.
The salary for this role is £11.63 per hour, with a minimum guarantee of contracted hours and flexibility required during peak trading periods.
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