Fashion Sales Associate

4 days ago


Southampton, Southampton, United Kingdom M&Co Full time
Job Overview:
M&Co is seeking a part-time Fashion Retail Sales Assistant to work in our Southampton store. The ideal candidate will have excellent customer service skills, a warm personality, and a passion for fashion.

Key Responsibilities:
  • Optimize sales and individual customer purchases by providing exceptional customer service and maintaining a thorough knowledge of our products.
  • Engage customers with first-class customer service, ensuring a positive shopping experience and building long-term relationships.
  • Operate the till and handle financial transactions efficiently and accurately.
  • Replenish stock with fantastic products and specialist brands, maintaining a visually appealing store environment.
  • Assist with deliveries and stock handling, adhering to health and safety guidelines.
  • Clean and maintain the store environment, ensuring a clean and welcoming space for customers.
  • Ensure compliance with company procedures, including health and safety protocols and retail best practices.
  • Take responsibility for personal development and improvement, staying up-to-date with industry trends and developments.

Requirements:
  • A warm, friendly, and engaging personality, with excellent communication and interpersonal skills.
  • High motivation and a desire to succeed, with a proactive approach to achieving goals.
  • Ability to work well within a team, using initiative and problem-solving skills to drive results.
  • Ability to adapt to frequent change and high pressure, remaining calm and composed under stress.
  • Experience in customer service and face-to-face contact, with a passion for delivering exceptional customer experiences.
  • Knowledge of High Street fashion desirable, but not essential.

Benefits:
  • 50% discount on M&Co brands.
  • Enhanced holiday allowance.
  • Pension and life assurance.
  • Bonus scheme.
  • Employee wellbeing and assistance programme.
  • Retail discounts.

The salary for this role is £11.63 per hour, with a minimum guarantee of contracted hours and flexibility required during peak trading periods.

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