Hospitality Team Leader

3 days ago


Milton Keynes, Milton Keynes, United Kingdom The Venues Collection Full time
Venue Operations Manager & Customer Experience Champion

We're recruiting an experienced Hospitality Supervisor to oversee our catering and service operations for The Venues Collection. This role is ideal for someone with a passion for delivering exceptional customer experiences and exceptional food quality.

Key Responsibilities:

  • Lead our teams to deliver impeccable food and customer service.
  • Communicate regularly with managers to monitor KPIs and targets.
  • Represent Compass Group UK&I and maintain a positive brand image.
  • Liaise between customers and our culinary and service teams to exceed expectations.
  • Support and train teams to excel in their roles.
  • Implement and review Health & Safety standards.

ideal Candidate:

  • Customer-focused with a passion for great-tasting food and exceptional service.
  • Proven experience managing teams in a similar role.
  • Excellent communication and organisational skills.
  • Ambitious and motivated with a desire to upskill.

The Venues Collection is part of Compass Group UK&I, the market leader in contract catering & support services. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.



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