Community Outreach Coordinator

5 days ago


Peterborough, Peterborough, United Kingdom Capita Full time

The Community Outreach Coordinator will play a vital role in educating customers about TV licensing laws and assisting them in obtaining a TV licence. This role involves conducting door-to-door visits to properties where no TV licence is registered, ensuring that individuals understand their obligations and find a suitable payment plan.

Requirements and Qualifications

To succeed in this role, you must possess excellent interpersonal and communication skills, including strong verbal and written English. A full UK driving licence is mandatory. While previous experience is not essential, having a background in customer service, retail, sales, ex-Armed Forces, or security can be beneficial.

Working Conditions and Benefits

You will work a flexible 5-hour week on a rotating shift pattern, with potential opportunities for a four-day working week. Our competitive salary for this position is £30,000 per annum, including personal use of a company car. You will also receive a mileage allowance paid in line with HMRC rates, as well as 23 days' holiday (rising to 28) with the option to purchase additional leave.

About Us

Capita is an equal opportunity employer, committed to creating an inclusive work environment that values diversity. Our comprehensive benefits package includes access to up to £500 of your salary before payday, budgeting and savings features, and voluntary benefits tailored to your lifestyle.



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