Multitasking Hospitality Professional
13 hours ago
We are currently seeking a highly skilled Multitasking Hospitality Professional to join our One Square Bar Team at the Sheraton Grand Hotel & Spa in Edinburgh.
About the RoleThis is a part-time position (20 hours per week) that requires excellent guest service skills, flexibility, and adaptability. The ideal candidate will be able to work all shifts within the outlet and provide exceptional service to our guests.
Key Responsibilities- Provide outstanding guest service by discovering and meeting the needs of our guests promptly, effectively, and with confidence.
- Serve a variety of drinks and food in a manner that exceeds guest expectations and maintains high standards.
- Liaise and communicate effectively with all departments to ensure seamless transfer of information.
- Be fully conversant with all bar policies and procedures.
- When fully competent, provide effective on-job training and coaching of new staff to develop a highly skilled and motivated team.
- Beverage Service Experience required.
- Previous experience in a client-facing role within a luxury five-star environment is a distinct advantage.
- Excellent written and spoken English.
- Flexible and adaptable approach to working hours.
- Impeccable personal presentation.
The estimated annual salary for this position is £22,000-£28,000, depending on experience. Additionally, you will receive:
- A competitive salary plus free meals while on duty.
- 28 days holiday each year, including bank holidays, increasing up to a maximum of 33 days (pro-rata) after further service.
- Worldwide employee and friends & family hotel room rates, plus a free overnight stay with Spa access (for you and a plus one) on the night of your induction.
- 50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels.
- Discounts off your supermarket shop, other shopping, and experiences through our Marriott Benefit Hub.
- 50% off Spa Treatments and £50 gym membership within our One Spa.
- 24/7 and employee healthcare plan with access to Mental Healthcare first aiders.
- Refer a friend to work with us and receive a £500 bonus.
- Opportunities for career progression and to transfer around the world, plus opportunities to get involved in our charitable and community activities.
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