Customer Service Delivery Associate

3 weeks ago


Glasgow, Glasgow City, United Kingdom Tesco Full time
About the Role

As a Customer Delivery Driver at Tesco, you will be responsible for delivering customer shopping trips in a timely and efficient manner. This role requires strong customer service skills, as you will be interacting with customers in their homes every day.

Key Responsibilities:
  • Deliver customer shopping trips in a timely and efficient manner.
  • Interact with customers in their homes every day, providing excellent customer service and support.
  • Operate a van safely and efficiently, adhering to all traffic laws and regulations.
  • Load and unload packages from the van, ensuring that all items are delivered to customers in good condition.
  • Communicate effectively with customers, answering questions and resolving any issues that may arise during delivery.

Requirements:
  • Valid UK/EU/EEA driving license for at least 12 months with no more than 3 penalty points.
  • Ability to lift and carry packages up to 25kg.
  • Strong customer service skills and ability to work independently.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.

What We Offer:
  • Competitive hourly rate, increasing to £14.05 for stores inside the M25.
  • Opportunity to work flexible hours, including weekends and bank holidays.
  • Access to a range of benefits, including holiday pay, pension scheme, and employee discounts.
  • Uniform and equipment provided.

About Us:
Tesco is a leading retailer with a commitment to serving its customers, communities, and planet. We are a diverse and inclusive employer, with a strong focus on employee development and well-being.

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