Costa Coffee Shift Supervisor
2 weeks ago
Are you a motivated and organized individual with a passion for coffee and customer service? We are seeking a Shift Supervisor to join our team at Costa Coffee.
The ideal candidate will have experience in a similar role, excellent communication and leadership skills, and a keen eye for detail.
About the Role:
- Supervising a team of baristas to ensure that they are providing excellent customer service and maintaining high standards of quality
- Managing shift rotas and ensuring that the shop is well-staffed at all times
- Monitoring and reporting on key performance indicators, including sales, customer satisfaction, and staff retention
- Implementing initiatives to drive sales and improve customer satisfaction
What You'll Get:
- A competitive salary of £12.83 per hour, rising to £14.00 with experience
- A range of benefits, including 50% discount on food and drinks in Costa owned stores, a smart pension with matched contributions up to 10%, and access to the Coca-Cola share scheme with matched contributions
- Ongoing training and development opportunities to help you progress your career
- The opportunity to work with a global brand and make a positive impact in coffee-growing communities and your local community
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