System Integration Engineer

1 week ago


Bristol, Bristol, United Kingdom Amazon Full time
Job Overview:

Amazon's EU Transportation Operations Management Tech Integration and Execution team is looking for a highly skilled Technical Support Specialist to join their team.

In this role, you will be responsible for implementing technical solutions and providing high-quality support for computer and electronic hardware and operating systems, and software used in TOM managed yards.

Key Responsibilities:

  • Work closely with operations team to understand tools and systems not working correctly and resolve issues promptly
  • Take ownership of existing systems and technology part of TOM gate and yard operations, including approved systems not yet implemented at respective site
  • Provide expert technical support on tools such as ALPR, R4G, RFID, and LiDAR for TOM operations
  • Monitor processes through systems and technology to identify deviations from standard work
  • Test and implement updates to existing tools and new hardware, software, cameras, and computer instrumentation
  • Analyze and identify process improvement opportunities in using yard and gate technology effectively to enhance TOM team efficiency and reduce process time
  • Communicate system performance issues and collaborate with team members to resolve them
  • Frequent travel required within a 70-mile radius from home location
  • Ability to lift up to 49lbs and stand/walk for 8 hours continuously
Qualifications:
  • High school diploma or equivalent
  • Proficient in Microsoft Excel (1+ years of experience)
  • 2+ years of experience troubleshooting hardware technology
Desired Qualifications:
  • Bachelor's degree in Engineering or Computer Science or 2+ years of relevant work experience
  • 2+ years of experience troubleshooting and repairing electronic equipment
  • Administrative support experience with project/data management
  • Knowledge of RFID, camera, sensor, and tractor-based equipment and connectivity
  • Experience working in an ambiguous environment
  • Teamwork and collaboration skills

Salary Estimate: $60,000 - $80,000 per year, depending on location and experience.



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