Mortgage Customer Relations Expert

2 weeks ago

Milton Keynes, United Kingdom The New Homes Group Full time

**Job Description:**

We are looking for a skilled Telephone Sales and Service Advisor to join our Mortgage Customer Relations team in Milton Keynes. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive experience when dealing with us.

Key Responsibilities:

  1. Re-engage and prepare our Lifetime customers for their mortgage review appointment with our Mortgage Advisers.
  2. Deliver the highest level of customer service and professionalism to our mortgage customers, taking ownership of their appointment and application journey.
  3. Maintain strong and effective working relationships with our Mortgage Adviser teams.
  4. Help customers with mortgage-related enquiries as you develop.
  5. Fulfill all role-based learning and development objectives.

Requirements:

  • Excellent interpersonal skills, with outstanding communication and listening skills, with the ability to explain complex information in a clear and simple way.
  • Able to accurately record and assess information in live contact environments.
  • You will be highly accurate, numerate, and literate. A competent Microsoft Office user, including Excel, Word, and Outlook, and be able to quickly adapt to new software packages and online processes.
  • You will possess a proven track record in sales and customer service and have the personal determination to meet and exceed all standards and expectation set.

Benefits:

  • A starting salary of £22,500, with opportunities for incremental increases in line with role progression and OTE of £28,500.
  • Extensive induction coupled with an ongoing training, support, and development program.
  • 20 days paid holiday plus Bank Holidays.
  • A flexible approach to working hours.
  • Unrivalled opportunities for progression, promotion, and personal development in an expanding business.
  • Contributory workplace pension.
  • Generous Staff referral bonus scheme.
  • Death in service cover.

  • Expert Mortgage Consultant

    2 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom Mortgage Advice Bureau Full time

    Mortgage Advice Bureau is an equal opportunities employer and encourages candidates of all backgrounds to apply. We are committed to excellence in the estate agency and mortgage broker industry.Our business partners are experts at seeking out the best way to buy the home of your customers' dreams. They've been matching buyers with money saving mortgages...

  • Mortgage Advisory Expert

    2 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom PRIMIS Mortgage Network Full time

    About the Opportunity:Mortgage Advisor - Commercial Mortgage Broking - Milton KeynesJoin PRIMIS Mortgage Network, the largest Mortgage and Protection Network in the UK, as a Mortgage Advisor in our Milton Keynes office.This role offers a base salary up to £30,000 with an OTE of £65,000+ and uncapped potential, making it an attractive opportunity for...

  • Mortgage Expert

    2 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom Mortgage Advice Bureau Full time

    Mortgage Advice Bureau is a leading mortgage broker and network, renowned for its expertise in matching buyers with money-saving mortgages. With over 200 awards won in the past few years, our business partners are committed to excellence in the estate agency and mortgage broker industry.As a Mortgage Advisor, you will play a crucial role in providing high...

  • Mortgage Broker Specialist

    2 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom Mortgage Advice Bureau Full time

    Mortgage Advice Bureau is a leading mortgage broker and network, renowned for excellence in the estate agency and mortgage industry.Our business partners are experts at seeking out the best way to buy the home of your customers' dreams. They've been matching buyers with money-saving mortgages since 2003, combining attention to detail with industry knowledge...

  • Mortgage Consultant

    2 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom Mortgage Advice Bureau Full time

    Job OverviewMortgage Advice Bureau is a leading mortgage broker and network, renowned for its exceptional customer service and award-winning team.We are seeking an experienced Mortgage Adviser to join our team, who will play a crucial role in helping our clients find their dream home by providing expert advice on mortgage and protection products.The ideal...

  • Mortgage Advisor

    1 month ago

    Milton Keynes, United Kingdom Mortgage Advice Bureau Full time

    Mortgage Advice Bureau (MAB) are a nationally recognised mortgage broker and network, winners of over 200 awards in the past 5 years and continually growing.Do you want to work for a market leading, award winning estate agency business who are growing in your area and are seeking experienced, driven mortgage advisers to join them on their journey?If so, look...

  • Mortgage Advisor

    2 days ago

    Milton Keynes, United Kingdom Mortgage Advice Bureau Full time

    Mortgage Advice Bureau (MAB) are a nationally recognised mortgage broker and network, winners of over 200 awards in the past 5 years and continually growing. Do you want to work for a market leading, award winning estate agency business who are growing in your area and are seeking experienced, driven mortgage advisers to join them on their journey? If so,...

  • Mortgage Advisor

    2 days ago

    Milton Keynes, United Kingdom Mortgage Advice Bureau Full time

    Mortgage Advice Bureau (MAB) are a nationally recognised mortgage broker and network, winners of over 200 awards in the past 5 years and continually growing.Do you want to work for a market leading, award winning estate agency business who are growing in your area and are seeking experienced, driven mortgage advisers to join them on their journey?If so, look...

  • Mortgage Advisor

    2 months ago

    Milton Keynes, United Kingdom Mortgage Advice Bureau Full time

    Mortgage Advice Bureau (MAB) are a nationally recognised mortgage broker and network, winners of over 200 awards in the past 5 years and continually growing.Do you want to work for a market leading, award winning estate agency business who are growing in your area and are seeking experienced, driven mortgage advisers to join them on their journey?If so, look...

  • Mortgage Advisor

    2 months ago

    Milton Keynes, United Kingdom Mortgage Advice Bureau Full time

    Mortgage Advice Bureau (MAB) are a nationally recognised mortgage broker and network, winners of over 200 awards in the past 5 years and continually growing.Do you want to work for a market leading, award winning estate agency business who are growing in your area and are seeking experienced, driven mortgage advisers to join them on their journey?If so, look...

  • Mortgage Broker Expert

    4 days ago

    Milton Keynes, Milton Keynes, United Kingdom Mortgage Advice Bureau Full time

    Job OverviewMortgage Advice Bureau is a leading mortgage broker and network, recognized for excellence in the industry. We are seeking an experienced Mortgage Advisor to join our team.

  • Mortgage Specialist

    2 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom Mortgage Advice Bureau Full time

    Mortgage Specialist Job OpportunityAt Mortgage Advice Bureau, we are seeking a skilled Mortgage Specialist to join our team. As a Mortgage Specialist, you will play a crucial role in helping clients find their dream home by providing expert advice on mortgage and protection products.The successful candidate will possess exceptional communication skills, be...

  • Mortgage Advisor

    2 months ago

    Milton Keynes, United Kingdom Mortgage Advice Bureau Full time

    Job Description Mortgage Advice Bureau (MAB) are a nationally recognised mortgage broker and network, winners of over 200 awards in the past 5 years and continually growing. Do you want to work for a market leading, award winning estate agency business who are growing in your area and are seeking experienced, driven mortgage advisers to join them on their...

  • Professional Mortgage Consultant

    2 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom Mortgage Advice Bureau Full time

    Job SummaryWe are seeking an experienced Mortgage Advisor to join our dynamic team at Mortgage Advice Bureau (MAB). As a key member of our sales force, you will be responsible for providing expert advice and recommendations on mortgage and protection products to clients across Milton Keynes and the UK.Key Job ResponsibilitiesProvide high-quality professional...

  • Mortgage Advisor

    2 months ago

    Milton Keynes, UK, Buckinghamshire, United Kingdom Mortgage Advice Bureau Full time

    Mortgage Advice Bureau (MAB) are a nationally recognised mortgage broker and network, winners of over 200 awards in the past 5 years and continually growing.Do you want to work for a market leading, award winning estate agency business who are growing in your area and are seeking experienced, driven mortgage advisers to join them on their journey?If so, look...

  • Home Loan Expert

    2 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom Mortgage Advice Bureau Full time

    We're a nationally recognised mortgage broker and network, winners of over 200 awards in the past few years and continually growing.Our business partners are experts at finding the best way to buy the home of your customers' dreams. With over 15 years of experience, they've combined attention to detail with industry knowledge and experience to track down the...

  • Mortgage Finance Specialist

    2 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom Mortgage Advice Bureau Full time

    Mortgage Advice Bureau is a nationally recognised mortgage broker and network, with over 200 awards in the past 5 years. We are seeking experienced mortgage advisers to join us on our journey.We provide high standards of professional advice and recommendations on mortgage and protection products. Our team oversees each application through to completion and...

  • Senior Mortgage Specialist

    2 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom PRIMIS Mortgage Network Full time

    About the Role:Mortgage Advisor - Commercial Mortgage BrokingPRIMIS Mortgage Network is seeking an experienced and suitably qualified CEMAP 123 Mortgage Advisor to join their established partner Firm (AR) in Milton Keynes.We are looking for experienced brokers who want a more lucrative opportunity with an employed position and provided leads.Banking advisors...

  • Mortgage Advisor Specialist

    2 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom Mortgage Advice Bureau Full time

    At Mortgage Advice Bureau, we are a nationally recognised mortgage broker and network, proud winners of over 200 awards in the past five years and continually growing. We have an exciting opportunity for an experienced and driven Mortgage Advisor to join our team on their journey.We are a market leading, award winning estate agency business seeking skilled...

  • Mortgage Finance Specialist

    2 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom Mortgage Advice Bureau Full time

    Company OverviewMortgage Advice Bureau (MAB) is a renowned national mortgage broker and network, boasting an impressive array of over 200 awards in the past five years. This dynamic company continues to grow, driven by its commitment to excellence in the estate agency and mortgage broker industry.Job DetailsWe are seeking a highly skilled and experienced...