Care Team Lead

2 weeks ago


Reading, Reading, United Kingdom CV-Library Full time
Senior Field Care Supervisor
We are seeking an experienced and dedicated individual to join our team as a Senior Field Care Supervisor. This role involves supporting the management team in the day-to-day operations of our high-quality private domiciliary care service, ensuring excellent care for service users with varying needs.

Key Responsibilities:
• Collaborate with owners and managers to coordinate service development
• Assist in care planning and conduct risk assessments, adhering to relevant legal and regulatory requirements
• Perform quality assurance visits, manage complaints, and incidents
• Provide inspired leadership to ensure exceptional service delivery to clients
• Support recruitment and training of Care Professionals and office staff
• Ensure policies and procedures are followed by all employees
• Conduct assessments, spot checks, shadow shifts, care plan reviews, etc.

Requirements:
• Extensive care experience with a proven track record of delivering excellent customer service
• Good knowledge and understanding of compliance and legislative requirements
• Strong skills in conducting care assessments and care planning
• Good working knowledge of IT systems and Microsoft Office or Google Suite
• A driving license and access to a vehicle
• Supervisor experience of care teams

Competitive Salary: £30,000 - £34,000 yearly (DOE) + revenue-based team bonus.

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