Experienced Domiciliary Care Leader
4 weeks ago
Job Title: Senior Care Manager - Hull Branch
About the Role:
We are seeking an experienced leader in domiciliary care to join our team in Hull. As the Senior Care Manager, you will be responsible for the day-to-day operations of our branch, ensuring the delivery of high-quality domiciliary care services that meet the needs of our service users.
Key Responsibilities:
- Provide strong leadership and effective management to ensure the smooth running of the branch office and staff teams.
- Oversee the quality-of-care delivery, ensuring full CQC compliance.
- Build and maintain strong relationships with Local Authorities, Clinical Commissioning Groups (CCGs), and Care Management Teams.
- Drive business growth while managing budgets and resources effectively.
- Recruit, train, and retain dedicated staff members to uphold our high standards of care.
- Maintain accurate records for both staff and service users.
- Implement and monitor internal audit systems and Key Performance Indicators (KPIs) to ensure continuous improvement.
- Handle complaints effectively, ensuring satisfactory resolutions.
- Prepare reports for senior management, keeping them informed of branch performance and compliance.
What We Offer:
- Competitive salary based on your experience.
- Paid holidays to ensure a healthy work-life balance.
- Support from a collaborative Senior Management team.
- Ongoing opportunities for career development and training.
- Pension scheme.
- Mobile phone for work purposes.
Requirements:
- To thrive in this role, you will need:
- Proven management experience in a domiciliary care setting.
- Strong business acumen with a passion for driving growth and profitability.
- Experience working with electronic rostering systems.
- Solid understanding of Local Authority and CCG contracts.
- Thorough knowledge of CQC standards and a track record of ensuring compliance.
- Excellent communication and leadership skills.
- Ability to prioritise workloads and manage multiple tasks.
- Competency in managing budgets and ensuring operational efficiency.
- Flexible approach to work and an ability to adapt to changing needs.
- Strong organisational skills and IT proficiency.
- A full driving licence and access to your own vehicle.
Apply Today:
If you're passionate about delivering exceptional care and are ready to lead a dynamic team, we want to hear from you.
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