Experienced Domiciliary Care Leader

2 weeks ago

Hull, Kingston upon Hull, United Kingdom Affinity Care Recruitment Full time

Job Title: Senior Care Manager - Hull Branch

About the Role:

We are seeking an experienced leader in domiciliary care to join our team in Hull. As the Senior Care Manager, you will be responsible for the day-to-day operations of our branch, ensuring the delivery of high-quality domiciliary care services that meet the needs of our service users.

Key Responsibilities:

  • Provide strong leadership and effective management to ensure the smooth running of the branch office and staff teams.
  • Oversee the quality-of-care delivery, ensuring full CQC compliance.
  • Build and maintain strong relationships with Local Authorities, Clinical Commissioning Groups (CCGs), and Care Management Teams.
  • Drive business growth while managing budgets and resources effectively.
  • Recruit, train, and retain dedicated staff members to uphold our high standards of care.
  • Maintain accurate records for both staff and service users.
  • Implement and monitor internal audit systems and Key Performance Indicators (KPIs) to ensure continuous improvement.
  • Handle complaints effectively, ensuring satisfactory resolutions.
  • Prepare reports for senior management, keeping them informed of branch performance and compliance.

What We Offer:

  • Competitive salary based on your experience.
  • Paid holidays to ensure a healthy work-life balance.
  • Support from a collaborative Senior Management team.
  • Ongoing opportunities for career development and training.
  • Pension scheme.
  • Mobile phone for work purposes.

Requirements:

  • To thrive in this role, you will need:
  • Proven management experience in a domiciliary care setting.
  • Strong business acumen with a passion for driving growth and profitability.
  • Experience working with electronic rostering systems.
  • Solid understanding of Local Authority and CCG contracts.
  • Thorough knowledge of CQC standards and a track record of ensuring compliance.
  • Excellent communication and leadership skills.
  • Ability to prioritise workloads and manage multiple tasks.
  • Competency in managing budgets and ensuring operational efficiency.
  • Flexible approach to work and an ability to adapt to changing needs.
  • Strong organisational skills and IT proficiency.
  • A full driving licence and access to your own vehicle.

Apply Today:

If you're passionate about delivering exceptional care and are ready to lead a dynamic team, we want to hear from you.

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