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Food and Beverage Team Member

2 months ago

Glasgow, Glasgow City, United Kingdom Novotel Glasgow Centre Full time
Job Description

We are seeking a highly motivated and friendly Food and Beverage Team Member to join our team at Novotel Glasgow Centre.

Key Responsibilities:

  • Provide exceptional customer service to guests, ensuring a professional and engaging experience.
  • Assist guests with menu items, providing informative and helpful guidance.
  • Follow outlet policies, procedures, and service standards to ensure consistency and quality.
  • Have in-depth knowledge of beverage lists and promotions, as well as all menu items, garnishes, contents, and preparation methods.
  • Adhere to all safety and sanitation policies when handling food and beverage.
  • Perform other duties as assigned by management.

Requirements:

  • Previous experience in similar roles is preferred.
  • Friendly, approachable, and excellent customer service skills.
  • Attention to detail and exceptional organizational skills.
  • Strong team player with a positive attitude.
  • Ability to work effectively under pressure.
  • Flexibility with working hours is essential.
  • Must already have the right to work in the UK.

Benefits:

  • Discounted hotel stays across the world with Heartist AccorHotels Bienvenue Card.
  • Free Complimentary Stays Voucher in the UK.
  • Double time on bank holidays.
  • Staff Uniforms Provided.
  • Employee Support through confidential Advice Line 24/7.
  • Retail discounts programme.
  • Vivup Membership.